1. Introduction: By accessing or using Shiprath’s courier and logistics services, you agree to comply with these terms and conditions. If you do not agree, please refrain from using our services. These terms apply to all transactions and interactions with Shiprath.

2. Eligibility to Use Services: You must be at least 18 years old or have the legal capacity to enter into binding agreements to use our services.

3. Use of Services: Shiprath provides courier and logistics services for lawful purposes only. You must ensure that your use complies with all applicable laws and regulations. Sending prohibited items or engaging in fraudulent activities is strictly forbidden.

4. Prohibited Items: The following items are prohibited from shipment:

• Hazardous materials
• Explosives and flammable substances
• Weapons, ammunition, and illegal substances
• Items restricted by local or international shipping laws

Shiprath reserves the right to refuse shipments containing prohibited items.

5. Customer Responsibility: You are responsible for:

• Properly packaging your items to prevent damage.
• Providing accurate and complete shipping information.
• Ensuring compliance with customs regulations when shipping internationally.

Shiprath is not liable for damages resulting from inadequate packaging.

6. Shipping Rates and Payment: Shipping rates are based on the size, weight, and destination of the package. Additional charges may apply for special handling or remote delivery locations. Payment must be made at the time of booking or as per agreed terms.

7. Liability and Claims: Shiprath’s liability for lost or damaged shipments is limited to the declared value or as per the carrier’s policy. Claims must be reported within 3 days of delivery or the expected delivery date. Supporting documents, including proof of value and photos of damage, may be required.

8. Limitation of Liability: Shiprath is not responsible for:

• Delays caused by carriers, weather, customs, or other unforeseen events.
• Indirect, incidental, or consequential damages.

9. Governing Law: These terms are governed by the laws of India. Disputes shall be resolved in the courts of Greater Noida, Uttar Pradesh.

10. Modifications: Shiprath reserves the right to update these terms at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised terms.